PRIVACY POLICY

At Fooddelicio (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website, place an order, or interact with our services.

 

By using this website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

 

 

1 Information We Collect

 

We may collect the following types of information:

 

a. Personal Information

 

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed via secure third-party systems; we do not store credit card numbers)

• Order history

 

b. Non-Personal Information

 

• Browser type and version

• Device type and operating system

• IP address and general location

• Cookies and usage data (see Section 6)

 

 

2 How We Use Your Information

 

Your personal information may be used for the following purposes:

 

• To process and fulfill takeout, dine-in, or catering orders

• To manage bookings and reservations

• To send order confirmations, receipts, or updates

• To respond to inquiries or customer service requests

• To send promotional emails (only with your explicit consent)

• To improve our website and digital user experience

• To comply with legal or regulatory obligations

 

 

3 How We Share Your Information

 

We do not sell or rent your personal information. We may share your data with trusted third parties under these conditions:

 

• Service Providers: Such as payment processors, email service providers, or delivery platforms (e.g., UberEats).

• Legal Requirements: If required by law, regulation, court order, or to protect the rights and safety of Fooddelicio, its customers, or the public.

• Business Transfers: In the event of a merger, sale, or transfer of our business operations, your information may be part of the transferred assets.

 

 

4 Data Retention and Security

 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

We use appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

 

 

5 Your Rights Under PIPEDA

 

As a Canadian user, you have the right to:

 

• Access your personal information held by us

• Request corrections to inaccurate or outdated information

• Withdraw consent for data collection (subject to legal and operational limits)

• File a complaint with the Office of the Privacy Commissioner of Canada

 

To exercise any of these rights, contact us at contact@fooddelicio.ca.

 

 

6 Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to:

 

• Remember your preferences

• Monitor website performance

• Analyze site traffic and usage behavior

 

You can modify your browser settings to reject cookies, though doing so may affect your experience on our website.

 

 

7 Third-Party Links

 

Our website may contain links to third-party websites, such as delivery platforms or social media pages. We are not responsible for the content or privacy practices of these external sites. Please review their individual policies before submitting your information.

 

 

8 Children’s Privacy

 

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have unintentionally collected data from a minor, we will delete it promptly.

 

 

9 Policy Updates

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our site signifies acceptance of any changes.

 

 

10 Contact Us

 

For any questions, requests, or concerns regarding this Privacy Policy, you may contact us